Privacy Policy
Last Updated: October 21, 2026
Welcome to ZAD Creation! Your privacy is important to us. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard it.
This Privacy Policy explains how ZAD Creation (“we,” “us,” or “our”) handles information when you visit our website, https://zadcreation.com, contact us, purchase artwork, or subscribe to our communications.
1. Information We Collect
Depending on how you interact with our website and services, we may collect:
- Contact Information: Your name, email address, phone number, and mailing address.
- Order Information: Details about artwork purchases, custom orders, shipping information, and transaction history.
- Payment Information: Payments may be processed through secure third-party payment providers. We do not directly store complete credit card information.
- Communication Information: Messages, inquiries, feedback, and custom artwork requests you send us.
- Newsletter Information: Your email address and communication preferences when you subscribe to our newsletter.
- Website Usage Information: Technical information such as your IP address, browser type, device information, and website activity, when collected through our website or service providers.
2. How We Use Your Information
We use personal information to:
- Process and fulfill artwork orders.
- Communicate with you about purchases, shipping, and custom artwork requests.
- Respond to questions and provide customer support.
- Send newsletters, new artwork announcements, special offers, and event updates when you have subscribed or otherwise permitted us to contact you.
- Improve our website, products, and customer experience.
- Protect our website and prevent fraudulent activity.
- Comply with applicable legal obligations.
3. Email Newsletters and Marketing
If you subscribe to our newsletter, we may email you about new artwork, upcoming exhibitions, art markets, special promotions, and updates from ZAD Creation.
We may use a third-party email marketing provider, such as Brevo, to manage subscriptions and deliver these communications.
You can unsubscribe at any time by clicking the unsubscribe link included in our marketing emails or by contacting us directly.
Unsubscribing from marketing communications will not prevent us from sending necessary messages about your orders or customer service requests.
4. Cookies and Website Analytics
Our website may use cookies and similar technologies to support essential website functionality, remember preferences, understand website performance, and improve your browsing experience.
Some third-party website services may also use cookies, depending on the features enabled on our website.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
5. How We Share Information
We respect your privacy and do not sell customer contact information or email subscriber lists.
We may share necessary information with trusted third-party service providers that help us operate our business, including:
- Payment processing providers.
- Shipping and delivery companies.
- Website hosting and technical service providers.
- Email marketing and communication platforms.
- Website analytics and security services.
These providers receive information only as reasonably necessary to perform their services, subject to their applicable privacy and security practices.
We may also disclose information when required by law or when necessary to protect our legal rights and customers.
6. Data Security
We take reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill orders, provide services, maintain business records, resolve disputes, meet legal obligations, or carry out the purposes described in this policy.
Newsletter subscriber information is maintained until you unsubscribe or request its removal, unless further retention is legally required.
8. Your Privacy Choices and Rights
Depending on your location and applicable law, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information, subject to legal and business recordkeeping requirements.
- Withdraw your consent to marketing communications.
- Ask questions about how your information is used.
To submit a privacy request, please contact us using the information below.
9. Third-Party Websites
Our website may contain links to third-party websites or platforms, including social media pages, online marketplaces, and payment services.
We are not responsible for the privacy practices of these external websites. We encourage you to review their privacy policies before sharing personal information.
10. Children’s Privacy
ZAD Creation’s website and services are intended for a general audience and are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13. If we learn that such information has been collected without appropriate parental consent, we will take reasonable steps to delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, website features, or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
ZAD Creation
Charleston, South Carolina, USA
Website: https://zadcreation.com
Email: [Insert business contact email]
We appreciate your trust and thank you for supporting our handmade art business.